Terms & Conditions
Welcome to Brightwork Cleaning Services! By accessing or using our website and services, you agree to comply with the following terms and conditions. Please read these terms carefully before engaging with our services.
Services Provided
Brightwork Cleaning Services offers professional cleaning solutions as outlined on our website or in service agreements. Service specifics, schedules, and costs will be agreed upon before commencement.
Appointments and Cancellations
Appointments: Clients must confirm bookings at least 1 Day in advance.
Cancellations: Cancellations or reschedules must be made at least 12 hours prior to the scheduled service. Late cancellations may incur a fee.
Client Responsibilities
Provide access to the property during the scheduled service time.
Secure or remove valuable and fragile items.
Notify us of any specific cleaning requirements or areas of concern prior to the service.
Limitations of Liability
While we take every precaution to deliver high-quality service, Brightwork Cleaning Services is not liable for:
- Pre-existing damage to surfaces or items.
- Loss or damage due to failure to secure valuables.
- Delays caused by factors outside our control (e.g., weather, emergencies).
Privacy
Your personal information will be handled in accordance with our Privacy Policy.
Termination
Brightwork Cleaning Services reserves the right to terminate services if terms are violated, including failure to make timely payments or unsafe conditions for our staff.
Changes to Terms
We may update these Terms and Conditions at any time. Continued use of our services constitutes acceptance of the revised terms.
Governing Law
These Terms and Conditions are governed by the British Columbia. Any disputes will be resolved in accordance with local laws.